Festivals, City Fairs & Live Events
Real-time feedback and issue reporting where it actually happens.
At festivals and large public events, problems rarely happen at the info desk. They happen at toilets, food areas, entrances, camping zones, and near stages.
By the time organizers hear about them, the moment has already passed.
Placing QR boards directly in shared areas creates a lightweight feedback loop that works during the event - not after it.
The Setup
Organizers place QR codes in high-traffic locations.
Visitors scan with their phone camera - no app, no login, no friction.
Each QR code leads to a board tied to that specific location or zone.
High-traffic locations
- Toilets and sanitation areas
- Food courts and bars
- Tent city entrances
- Info points
- Stage entrances
- Queue areas
Reporting Issues Instantly
Visitors can leave short, anonymous messages like:
Because reports are anonymous, location-specific, and fast to submit, people actually use them.
Examples
- “No toilet paper in this row”
- “Long queue at the vegan food stall”
- “Water tap not working”
- “Trash bins are full”
- “Too dark near the camping entrance”
Faster Response for Organizers
For organizers, QR boards become a live issue map. Teams can see what’s happening where, spot repeated complaints, and prioritize urgent problems.
Instead of guessing or waiting for radio reports, teams react to real signals from the ground.
What organizers gain
- Visibility into hot spots
- Clearer priority signals
- Faster dispatch of staff
- Fewer blind spots during peak times
Preventing Duplicate Reports
Because boards are shared, visitors see if an issue was already reported.
Transparency reduces frustration and keeps the signal clear for staff.
Why it helps
- Fewer duplicate messages
- Less noise for staff
- More clarity on unresolved issues
Gathering Feedback During the Event (Not After)
Beyond problems, visitors also share what they enjoyed, suggest improvements, flag crowd flow issues, and raise accessibility concerns while the event is still running.
Examples of feedback
- What people enjoyed
- Suggestions for improvements
- Crowd flow observations
- Accessibility concerns
Works Even with Minimal Staff
QR boards don’t replace staff - they support them.
Ideal when teams are spread thin, areas are far apart, events run long hours, and issues change quickly.
No training required for visitors or staff.
Best-fit conditions
- Events run long hours
- Teams are stretched across large areas
- Areas are far apart
- Issues change quickly
- Temporary infrastructure is used
Typical Placement Ideas
Anywhere people stop and wait.
Where to place QR boards
- Inside toilet cabins or entrances
- On food stall counters
- Near water refill stations
- At tent city gates
- On fences near stages
- At exit points
Ideal For
Events that benefit most
- Music festivals
- City fairs
- Street food events
- Cultural festivals
- Conferences and trade shows
- Temporary public events
Especially useful when
- Events span multiple days
- Outdoor areas are large
- Infrastructure is temporary
Final Thought
Surveys come too late. Info desks are too far away.
QR boards bring feedback to the exact place and moment where it matters.
A few well-placed QR codes can turn thousands of visitors into real-time sensors - without apps, logins or friction.